Instructor's profile: Ly Trần (PhD) - Mother, Instructor, Trainer & Mentor
A resourceful, reliable and capable person with 8 years-experience in the hospitality industry and educational field. Strongly imply myself in the professional activities with energy, enthusiasm, and can-do attitude to ensure the smooth running of events and services. Having good organized, cooperative and detail-oriented skills with ability to define specific objectives and the ways to complete it efficiently in sequence.
Good at training and monitoring the work of people in the field of customer services and other soft skills. Possessing good flair, excellent communication skills and strong understanding of cultures needed for dealing with customers and guest relation. Listening and persuasive skills are also my big advantages in attempting to handle customer complaints and conflicts. Dealing with unsatisfied customers and making them become loyal customers is my ultimate goal in all customer services.
Having a friendly, diligent and professional manner as well as abilities to learn and perform multiple tasks under pressure. I always have a big passion for coaching people in delivering surprise customer service. Ms Ly has been a professor, coach, and instructor for Hoa Sen University, FPT Educational Global, and IELTS SpeedUp.
The key values: What your kids will learn in this program?
- Cross-cultural communication in English
- Public speaking, presentation, project work as a team
- Virtual learning tools utilization throughout 4 classes
- Multiple kids network communication interactive sessions
- Life-time access to our community for activity updates sharing
KidX-academy initiative started with the idea of enabling soft-skill remote learning for young people! During the pandemic, we have enable international and local instructors from all over Vietnam to connect with students in Vietnam, Japan, Australia, Singapore, Indonesia, etc to deliver hundreds of hours of coaching, training, and mentoring. As
As we launched the X-academy initiative to enable remote e-learning across Asia in 2020 during the global pandemic as a foundation, I hope the KidX academy bootcamp will follow up to be a great global initiative to connect children around the world, build meaningful relationships, and help kids learn in